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Case study | Gap analysis & assurance
BT Group CDM GAP Analysis - A Strategic Success.
Delivered CDM gap analysis for BT Group, providing a strategic roadmap to strengthen governance and compliance across business units.
- Client
- Industry
- Telecommunications & Infrastructure
- Service
- CDM gap analysis
- Project scope
- Three business units: BT Business, BT Openreach and BT Networks
The challenge
BT Group commissioned Pro Safety Management to conduct a CDM gap analysis across three major business units: BT Business, BT Openreach and BT Networks. The objective was to assess alignment with CDM 2015 regulations and provide strategic recommendations to enhance governance, role clarity and contractor management.
We assessed three major BT infrastructure projects, each offering a distinct view of how CDM responsibilities were being applied in real project environments.
Our approach
Documentation review
CDM policies, procedures, risk assessments and contractor management frameworks.
Stakeholder engagement
Interviews with BT health and safety leads, CDM clients, project managers, contractors, designers and suppliers.
Site visits and observations
On-site assessments across all three workstreams to evaluate real-world CDM compliance.
Strategic roadmap
A comprehensive blueprint outlining opportunities to continually improve CDM governance.
Outcomes & impact
- All recommendations taken forward and integrated into BT’s CDM transformation roadmap, as confirmed by BT’s Senior Manager for Group Safety Governance & Assurance
- Seven strategic focus areas identified: leadership, delegation of responsibilities, organisational set-up and duty holder roles, CDM competency, contract and commercial agreements, a unified framework, and a centralised governance team
- A blueprint for embedding best practice and consistent standards across future projects
Strengthen your CDM governance
Understand where your CDM arrangements stand.
Explore our Gap Analysis service.
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